Get in Touch

Questions about ClawBox? Need support? Want to partner with us? We'd love to hear from you.

✉️

Email

yanko@idrobots.com

Orders, partnerships, press inquiries — we respond within 24 hours.

💬

Live Support

@ClawBoxAI on Telegram

Chat with our AI support agent or reach the team directly via Telegram.

📍

Location

Plovdiv, Bulgaria, EU

ID Robots Ltd · ul. Kapitan Raycho Nikolov 62, bl. 9, et. 4, Plovdiv 4000

📞

Phone

+359 893 005 501

Available Mon–Fri, 9:00–18:00 EET (UTC+2).

Frequently Asked Questions

How long does shipping take?

We ship via DHL Express worldwide. Typical delivery is 3–7 business days after dispatch. Orders are usually dispatched within 1–3 business days.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed in EUR.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied, return the ClawBox in its original condition for a full refund. Contact yanko@idrobots.com to start a return.

Do you ship to my country?

We ship to 108+ countries via DHL Express. If your country isn't available at checkout, contact us and we'll find a solution.

Is there a warranty?

Yes — ClawBox comes with a 30-day warranty and money-back guarantee covering hardware defects under normal use.

More questions? Check our full FAQ page.

Ready to Get Started?

Order your ClawBox today and join the private AI revolution.