Shipping & Returns

ClawBox ships worldwide from the EU. Tracked shipping, transparent pricing, and a 30-day money-back guarantee on every order.

Delivery Times & Shipping

RegionDelivery TimeCustoms
🇪🇺 European Union3–10 business daysNo customs fees
🇺🇸 🇨🇦 USA & Canada7–14 business daysDuty-free under $800 (US)
🇬🇧 UK7–12 business daysVAT may apply over £135
🇨🇭 🇳🇴 Switzerland & Norway7–12 business daysLocal duties may apply
🇦🇺 Australia10–18 business daysGST may apply over A$1,000

All orders ship with tracked shipping via DHL or national postal services. Shipping cost is calculated at checkout based on your destination.

Order Tracking

Once your ClawBox ships, you'll receive a tracking number via email. Track your package in real-time through the carrier's website.

EU Advantage

ClawBox ships from Bulgaria (EU). EU customers pay zero customs fees or import duties. Your price at checkout is your final price.

Every Order

30-Day Money-Back Guarantee

Not satisfied? Return your ClawBox within 30 days of delivery for a full refund. No questions asked. The device must be in its original condition with all accessories.

Full purchase price refunded

Return shipping paid by buyer

Refund processed within 5 business days

To initiate a return, email yanko@idrobots.com

Have Questions?

We're here to help with any shipping or order concerns.